Cancer Support

We are sorry to hear of your recent cancer diagnosis and as your GP surgery we would like to reach out and offer our support.


It can be helpful to have an appointment with your GP in the first few months after your cancer diagnosis, specifically to discuss the impact that the cancer or its treatment is having on you and this is called a Cancer Care Review.


We will be in touch in the next few months with an appointment for this which will most likely be by telephone as we know this may be a very busy time for you if you are having other appointments. There is no need to contact the surgery as we will contact you about this.


Everyone’s experience of cancer is unique but there is a range of support services and information available to help you, your family and friends at this difficult time:


For non-medical concerns or worries it might be useful to ask your GP Practice to make you an appointment with the practice Social Prescriber who, if they can’t directly help, may be able to refer you to someone who can.

Macmillan Cancer Support also offer direct services that you might find useful.

Macmillan’s support line is open 7 days a week and offers confidential support to people living with cancer. If you are worried about money, work or treatment, or you just want to speak about whatever matters to you, you can call free on 0808 808 0000.

Support is also available via the Macmillan online community - information can be found at or sign up for support at

This is also available for family members and friends needing some support during your journey. This can be accessed at Talking about cancer can be hard, but it is important to think about who you want to know and how to talk to them about it. Please visit for help with talking to friends and family members (including teenagers and children).

We recognise this is a difficult time and getting to hospital appointment may be problematic. If you struggle to get to hospital using routine transport (cars/train/bus/taxi/wheelchair-taxi), you may be eligible for the Patient Transport Service. To check eligibility, please visit or alternative call 01278 727457 between 08.30am and 6.30pm Mon to Fri.

Understandably your diagnosis can feel overwhelming. Support and counselling are available through the Steps2Wellbeing service. If you feel that you are struggling with your mental health you can access this service by self-referring using the following site: or by calling 0300 790 0542.

A service for counselling also runs from Forest Holme to provide support and counselling to patients living with a diagnosis of cancer as well as their partners, children and families. Please visit for further information or call Please telephone 0300 019 8096 between 9am - 5pm Monday to Friday to make an appointment with a counsellor.

Cancer Care Map is a very useful resource to find out any services or groups that may exist in your area from lifestyle support (such as physical activity services) to local support groups. Visit

In addition to this, My Life My Care offers local information and advice about care and support for adults in Bournemouth, Christchurch and Poole along with links to local support groups e.g. Wessex Cancer Trust, Cancer Matters Wessex, Rising Voices Wessex. Visit the website or call the Contact Centre open Mon to Thur 9am to 5pm and Fri 9am to 4:30pm on 01202 123654.

We are aware that you may be a carer for a loved one or friend and may not be able to provide the support that you are usually capable of. We recommend that you sign up to CRISP ( or Carers Support Dorset (, if you haven’t already, in order to gain help in caring for your loved one. These services will be able to provide extra support to ensure that both you and the person you care for are well looked after and assisted.

If you find yourself in difficulty and are unsure who to contact regarding a medical issue linked to your diagnosis/treatment, please find below a useful list of contact information for both Poole and Bournemouth Hospital.

Hospital Location


Phone Number



0300 019 2538


Day Care (chemotherapy) 

0300 019 2656


Sandbanks Ward

0300 019 2390 and 0300 019 2392


Durlston Ward

0300 019 2288 and 0300 019 8427


HODU (Jigsaw)

0300 019 4774


Ward 11

01202 704776


Hotline number if you are experiencing symptoms which require emergency attention

0300 019 4302

If we are able to provide any further assistance or guidance please don’t hesitate to contact us at the surgery.

With all our best wishes

Canford Heath Group Practice


Information complied by Zeynep Turkoz – Lead Care Coordinator

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website