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Repeat Prescriptions

pharmacistOnce authorised by your Doctor, requests for repeat prescriptions may be made by post or personally at the Surgery. There is a prescription box in the entrance. Prescriptions may be collected or posted to you (SAE please). Where possible, please allow 48 hours notice and please be aware that just because WE have processed your order within this time, your pharmacy will need additional time also.



Urgent Prescriptions

Except for insulin, inhalers, anticonvulsive medication, Parkinson's medication and anticoagulants the GPs at this practice have stated that no harm will come to you if you miss a prescription for 24-hours.

We therefore ask that you allow us time to process an urgent prescription request and not to rush us as this contributes to errors and risk.

Apart from those types of medications above, any orders for medication not requested within the usual 48 working hours timescale will not be issued on the day and we will ask you to return to a nominated pharmacy the following day to collect your prescription.

You can now request your prescription via this website.  Please note that if you choose one of the options for collection by one of the local chemists these will take 72 hours.

The two local Canford Heath Chemists have introduced a prescription collection service, where you drop in your computer slip to the Chemist and then pick up your tablets from them three days later.


If you or someone you care for uses the same medicines regularly, you may be able to benefit from using the NHS Electronic Repeat Dispensing (eRD) service.  This means you won’t have to re-order or collect your repeat prescriptions from your GP practice every time you need more medicine.

Repeat medications

Step 1

Ask the receptionist to contact James Leyland one of the Practice Managers on your behalf to inform him that you wish to use Electronic Repeat Dispensing (eRD). If your GP thinks that you could use eRD for your regular medicines, they will ask you for permission to share information about your treatment with your pharmacist. This will help your pharmacist to give your prescriber feedback about your treatment and provide you with useful advice. Your GP or prescriber will then authorise a number of eRD prescriptions.  This will be based on your circumstances and clinical need. These eRD prescriptions will then be supplied by your pharmacy at regular intervals.

Step 2

Collect your first eRD prescription from your pharmacy.

Step 3

Next time you need more medicines, go back to your pharmacy. Before dispensing the next issue of your prescription, your pharmacy will ask you the following questions:

Have you seen any health professionals (GP, nurse or hospital doctor), since your last repeat prescription was supplied?

Have you recently started taking any new medicines – either on prescription or that you have bought over the counter?

Have you been having any problems with your medication or experiencing any side effects?

If you don’t need all of the medicines on your prescription, let the pharmacy staff know, so that they only supply the medicines you need. This will help to reduce waste and save the NHS money.

Step 4

When your pharmacy supplies your prescription, they will advise you to contact your GP practice to arrange for your medication to be reviewed and if it is clinically appropriate to issue another eRD prescription. Your doctor or nurse practitioner may want you to make an appointment to see them, or they may need you to have some blood tests or a blood pressure check before they will authorise more eRD prescriptions

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