Mitchell Road Surgery9 Mitchell Road Canford Heath Poole Dorset, BH17 8UETel: 01202 772540
We have four practice Nurses and two Healthcare Assistants and a Healthcare Assistant for Frail.
Patients are seen by appointment. In addition to the special clinics already listed, they carry out a range of procedures including dressings, ear syringes, blood tests, ECGs, removal of stitches and cervical smears.
We also have a Nurse Practitioner who is able to see and prescribe for a broad range of recent onset, minor illness ranging from earache and rashes through to chest infections and back strains. Our receptionists will be happy to provide a more comprehensive list of the service provided.
The Advanced Nurse Practitioner is independent of the GPs and trained to both diagnose and treat, with prescriptions if necessary. If she feels that an individual case needs the specific skills of a Doctor then she will pass the case to the appropriate GP. The Nurse Practitioner is able to prescribe within wide but defined limits and surgeries are available every day.
This service will improve the ability of Patients to see the Health Professional of their choice at the earliest possible opportunity.
Similarly our Enhanced Care Practitioner sees acute on the day appointments, liaising with your GP where necessary.
An appointment can be made by telephoning 01202 772540 during surgery hours. As well as usual nursing duties the following topics are covered:
Please read this document first.
Consider the PSA test
All patients may arrange a medical and/or lifestyle check with one of our practice Nurses. Please telephone your surgery for an appointment. An assessment and advice on weight reduction, exercise, healthy eating, stress control, smoke and alcohol cessation can be given.
We are able to refer patients to any pharmacy or to local practices The Harvey Practice in Broadstone and Birchwood Medical Centre in Creekmoor for access to a Stop Smoking Advisor for patients committed to giving up. Patients who sign up to the programme may be offered help in the form of Zyban or Nicotine Patches. Success rate of these clinics is encouraging and our receptionists will be delighted to give details.
Women who are more than 6 weeks pregnant, should all now book their maternity care at Poole Hospital, by completing a referral form on line via www.poole.nhs.uk, and accessing the ‘Maternity’ section of the website - see link below:
If they are unable to access the internet, please ask them to call
When women refer they will be asked questions about themselves, their family and their medical background. This will enable us to ensure they receive the most appropriate care.
Women will then receive an email with their booking appointment prior to their 12 week scan.
This number is for Maternity Referrals only.
For queries regarding their Maternity care, women should call their Community Midwife in the first instance.
Alternatively, for other queries, please call the Community Midwives Office—01202 442692
or for queries regarding Maternity Hospital appointments—
All aspects of family planning including barrier methods, hormone implants, IUDs (Intra Uterine Devices or ‘coils’) and hormonal contraception as well as pre-conception and sterilisation counselling. Complete confidentiality is assured. Vasectomies are offered and performed in the surgery at no cost following a referral from your GP.
A qualified surgeon (FRCS), two well-equipped treatment rooms and a purpose built operating theatre enable us to offer an extensive range of procedures within the surgery including :Vasectomy, ingrowing toenails, removal of lumps and bumps.
If you are considering travelling abroad you may need travel vaccinations. Please be aware that we need six to eight weeks notice before you travel, otherwise we may not be able to book you in for your vaccinations and they may not be at full potency for when you depart.
If we have not had sufficient notice we may ask you to attend a travel clinic at a local pharmacy and you will be charged for this service.
Before booking your appointment please ask at Reception for a travel form or click on the tab above.
Breast cancer kills more women than any other form of cancer and becomes more common with increasing age. If the small changes are discovered early there is a better chance of successful recovery. Please consult your Doctor about any concerns you may have.
From the age of 50 you will be invited to attend for a routine mammogram every 3 years under the national screening programme. Evidence is now showing a significant improvement in death rates since the introduction of this service and we would urge all our female patients to take up the invitation that will arrive in the post.
Flu jabs are available in the autumn each year for those at particular risk, for example those over 65. For those below 65 who suffer from a defined range of conditions considered by the Department of Health to put them at extra risk are also entitled to vaccination.
If you are thinking of starting a family, check the following items.
Asthma affects 1 in 10 children and 1 in 20 adults. The appointments are run by the Nurses aim to provide consistent and organised care. The emphasis is on better education, monitoring of peak flow, management plans, checking inhaler technique, choosing the best device to suit the patient, etc. Telephone the Surgery for an appointment. It is practice policy that all asthmatics should have their asthma assessed at least once a year.
This disease affects 1 in 500 patients and good control by the patient with the Doctor as background supervisor is the favoured approach. To this end, your GP and the Nurses will carry out annual checks and monitor disease control and advise on complications for patients who are not under hospital supervision. Once again practice policy requests all diabetics to be reviewed at least once a year. Appointments can be made at the Surgery.
Once blood pressure has been stabilised by lifestyle and/or drug therapy then your Doctor may recommend that the Nurse monitors your blood pressure within preset limits. This is more convenient for most patients as an appointment can be given and this frees up the Doctor’s time. It is recommended that all patients have their blood pressure taken at least once every five years as raised blood pressure initially produces no symptoms. The is a Weight/Height/Blood Pressure machine in the waiting room at Mitchell Road Surgery and is available for patient use.
The Department of Health recommends that all women should have a cervical smear every three to five years to exclude cancer. This is completely painless and the Health Authority will write to you when your cervical smear procedure is due. Unfortunately we are unable to perform smears without the request of the Health Authority.
The Health Visitor and GPs will carry out regular checks to make sure young children up to five are growing and developing normally. The GPs carry out Baby checks at eight weeks. The Health Visitor will then monitor your child regularly up to school age. It is important that you attend for these checks and an appointment will be sent to you. Please let the surgery know if you are unable to keep this and an alternative will be offered.
The Practice has a team of experienced physiotherapists. There are sessions most days and our intention is to provide an easily accessible, efficient service to the whole practice. You will be referred by your Doctor if appropriate.
If you suffer from certain medical conditions, it may be possible for you to receive treatment on the NHS at the surgery. You will be referred for an appointment by your Doctor or a Nurse if appropriate.
This is a popular service and can be arranged by appointment. Our phlebotomy service covers most blood tests including those requested by hospital specialists provided you have a request form. A few special tests will require a visit to the hospital however.
We host a number of privately offered complimentary and conventional services including:· Chiropody· Hypnotherapy· CBT· Counselling. Details are available in the leaflet racks present in the waiting room. http://www.BournemouthHypnotherapy.co.uk
Health Visitors can offer advice and health education. They are experienced in the problems of children, the elderly and the handicapped. They run the mother and health clinics and can advise on immunisation, child development, and may make referrals for eye and hearing tests and speech therapy.
The direct telephone line to their Mitchell Road office is 01202 683311
Our midwife works in close association with the Doctors and provides care for mothers both before and after delivery with care of the baby during the first ten days. A message can be left with the surgery receptionist or she can be contacted at Poole Hospital Maternity Unit on 665511.
Our District Nurses are available to give home care to patients recently discharged from hospitals, suffering long term illness, disability, incontinence or the problems of old age.
The District Nurses can be contacted by leaving a message with our reception staff.
If you need to consult a dentist, please enquire at the reception of our Dental colleagues "Teeth on the Heath" on the first floor of the surgery. A lift is available for disabled patients and those who find stairs difficult.
Community psychiatric Nurses can help both the carers and patients with mental health problems (including elderly confused, at home) contact: Via Alderney Hospital or St Ann’s Hospital.
Macmillan Nurse and Palliative Care Nurses are available to offer help and advice to patients with a terminal illness and their carers who may also be referred to the local hospice for day or in-patient care.
The school Nurse is a member of the Primary Health Care Team and meets with the other member of the team once a month to discuss specific problems.
Any patient may request a health check by our practice Nurse. Please telephone for an appointment. New patients signing on with the practice for the first time are welcome to request a ‘Registration Check’. This would be highly recommended for patients with a complex medical history.
Do please make use of the height, weight and Blood Pressure measuring machine in the Mitchell Road waiting room. This will produce a paper print out of your vital statistics which should be handed to the reception desk so the information can be entered on your computerised clinical record.
If someone dies, call a Doctor. There is no need to move the patient. It is a legal requirement for a Doctor to confirm that someone has died. If the Doctor has recently seen the patient a death certificate can normally be issued.
A Tariff of all non NHS services is available at both Surgeries. Private sick notes will be charged at £15. Unless otherwise specified, medical examinations and report completion is charged at an hourly rate of £210 per hour or pro-rata per part hour. This figure is subject to change without notice and may attract a minimum charge of £24.50. Medical examinations for special purposes, e.g. sports, elderly driver, pre-employment, insurance medical, HGV, PSV, Diving, Powerboat Racing and Taxi Driving can be arranged with your Doctor by appointment.
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced)
If you are considering travelling abroad you may need travel vaccinations.
Please be aware that we need six to eight weeks notice before you travel, otherwise we may not be able to book you in for your vaccinations and they may not be at full potency for when you depart.
Before we can proceed you need to complete the Travel Health Questionnaire by clicking on the link below.
Travel Health Questionnaire
Once you have completed the form, the receptionist will contact you to book you a telephone travel consultation. Please ensure you are ready to take the call.
Following this call, the nurse will book you in for your travel vaccinations at the surgery.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
There is further information about countries and vaccinations required on the links below:
Useful Travel Websites:
Travelling in Europe
If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday. To visit please click:- http://ec.europa.eu/publications/booklets/eu_glance/86/en.pdf (this is a large document and may take a minute or two to view)
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